There is still time to rate First Coast Service Options’ service.

  • Amanda Bridges
  • June 7, 2016

The Medicare administrative contractor (MAC) Satisfaction Indicator (MSI) is the best way to share your opinions of our service directly to CMS. This survey should only take about 10 minutes of your time and helps us understand how we can better service you. First Coast Service Options is your MAC in Florida. For a preview of the survey questions view the MSI Questionnaire on CMS’ website.

To take the survey, click on the link below:

https://cfigroup.qualtrics.com/SE/?SID=SV_bp9wfwWbjvyXhiJ&MAC=JN – First Coast&MAC_BRNC=9

If you would like us to contact you about your responses to the 2016 survey send us your name, telephone number and email address to Kim Karnes at elearning@fcso.com. Submitting your contact information is optional and we will only use it to contact you for the purpose of understanding your responses. Thank you for your feedback.

Also, thank you for your feedback in 2015. You may read about some of our changes http://medicare.fcso.com/MSI/0338671.asp.

Sincerely,

First Coast Service Options

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