Florida Cancer Specialists partners with Cedar to improve the patient financial experience
- Katrina Williams
- February 17, 2020
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Personalized billing and payment platform will enable an improved financial experience for oncology patients across the growing FCS community-based provider network
Fort Myers, Fla., February 10, 2020 — Florida Cancer Specialists & Research Institute (FCS) and Cedar, a patient engagement and payment technology platform, today announced that they are partnering to modernize the on-line payment experience for FCS patients.
“This partnership with Cedar enables us to keep pace with the rapid technology advances in the healthcare industry and improve the patient experience,” said FCS CEO Brad Prechtl, MBA. FCS is dedicated to providing world-class cancer care to patients in convenient locations close to their homes.
Cedar’s patient payment and engagement platform offers a seamless, intuitive user experience and enables customized outreach, messaging and bill resolution to patients based on a variety of unique factors and preferences. Aligned to the FCS commitment to excellence, Cedar’s platform receives patient satisfaction scores averaging 95%.
“Cedar provides a personalized platform that is easy and convenient for our patients and their families,” said FCS Chief Revenue Cycle Officer Sarah Cevallos. “It will streamline the often-cumbersome payment process.”
“At Cedar, we are working to help providers rise to meet healthcare consumers’ heightened expectations and offer an exceptional financial experience,” said Cedar Co-founder and CEO Florian Otto. “Florida Cancer Specialists is on the forefront of this trend and is driving change on behalf of their physicians and patients in ways that are beneficial to all.”